Refund Policy for Element Forex

At Element Forex, we are committed to ensuring your satisfaction with our trading systems and software. We understand that sometimes things may not go as planned, and we want to address any issues you may encounter in a fair and transparent manner. Please read our refund policy carefully.


7-Day Money Back Guarantee

We offer a 7-day money-back guarantee under the following conditions:

  • You Receive the Wrong Item: If you receive a different product than what you ordered, you are eligible for a full refund within 7 days of purchase.
  • Technical Issues Due to Our Fault: If you encounter technical issues that are directly related to our product and cannot be resolved through our support, you are eligible for a full refund within 7 days of purchase.

Conditions of Refund

Due to the nature of digital products and the forex market, our refund policy includes specific guidelines to ensure fairness and prevent misuse:

  • Serial Refunding: If you are found to be requesting refunds frequently, indicating a pattern of serial refunding, you will not be eligible for a refund.
  • Change of Mind: Refunds will not be provided if you simply decide you no longer want the system or feel that it is not suitable for you.

Support and Assistance

Our team is dedicated to providing you with all the support you need to successfully use our products. We encourage you to reach out to our support team with any issues or concerns, and we will do our best to resolve them promptly.

Contact Us

If you believe you are eligible for a refund based on the conditions stated above, please contact our support team within 7 days of your purchase. Provide your order details and a description of the issue, and we will assist you through the refund process.

Be informed that requests failing to meet the stipulations of our refund policy may be disregarded.

We value your business and aim to ensure your satisfaction with our products. Thank you for choosing Element Forex.

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